The level of support received once a product or service is sold should be a key factor in deciding what company to purchase
from. At Demsoft we pride ourselves on the exceptional level of support we offer.
Providing that your machine is
still able to make an internet connecion we can usually connect to it remotely and take control of your desktop in order to
diagnose the problem, or even to carry out the repair itself. Established customers can choose to have our favourite
remote control utility installed on a permanent basis, and their connection details stored in our secure database ready for
an instant connection when you request it. We can often fix your problem in less time than it would take an engineer to
drive to you!
Of course we are also delighted to visit your home to resolve any issues, and we strive to keep a
window open each evening for emergency visits.